HAPPINESS PLAN

IMMEDIATE

Our firm’s “Instant Response Team” will respond to an accident scene within two hours of notification. All firm attorneys monitor their cell phones 24/7 for instant access.

EDUCATIONAL

Instant Advisory Opinions– Attorneys are available 24/7 for any legal advice for emergencies or urgent matters by cell phone.

Accredited Educational Seminars – Our firm will create a custom accredited seminar for your adjusters to educate them on the best way to handle your company’s claims. Adjusters receive 3 CEU credits per seminar and we will provide lunch!

EVALUATION

Our firm will provide a Pre-Suit Report and Evaluation for an early and honest evaluation of your claim.

NEGOTIATION

Our firm will enter into settlement negotiations in pre-suit matters or pending litigation, or leave that up to you – whatever your pleasure.

LITIGATION

Our firm will prevent business interruptions and fishing expeditions by opposing counsels’ abusive discovery tactics. We will implement proven discovery methods to uncover fraudulent claims against your company and promptly have them dismissed.

MEDIATION

Our firm takes full advantage of Florida’s mandatory mediation process. Our in-house PowerPoint presentations, videos, and photos result in many lawsuits being settled at mediation. This avoids unnecessary anxiety and huge expenses for preparation and trial.

TRIAL

Our firm tries 8 to 10 jury trials a year in jurisdictions all over Florida with a 90 percent success rate (verdict being less than the offer). Over the past 17 years we have tried over 200 jury trials and have established a statewide reputation for defending our business partners with astounding courtroom success.

BILLING

All bills are broken down into individual tasks and specific amounts. They are easy to read, understand and reasonable in total amount. Any billing concerns are worked out by a simple phone call AND TO YOUR SATISFACTION ALWAYS.

BUSINESS PARTNER FEEDBACK

Upon closing a case, the firm sends a client survey asking about different aspects of file handling for educational purposes. The firm’s “How’d We Do?” survey is invaluable in assessing and improving business partner satisfaction.